My EFTPOS terminal is printing blank

So, your Terminal is printing blank.

  • Ensure the paper roll is inserted correctly. If it is inserted incorrectly it will print blank due to the thermal paper.
  • Open the printer cover, drop the paper roll into the paper holder with paper coming out bottom of roll towards print head. Pull the paper and close the printer cover. Pull and tear the paper against the paper receipt guide.
  • Operate the terminal as normal.
  • Perform a reprint to ensure the printer is now printing.
  • If the problem is not resolved call 1800 836 055.