If you're a new customer to Suncorp Bank you can choose to open a personal account;
1. over the phone by calling 13 11 75;
2. online via the corporate site; or
3. by visiting a local branch.
We're required, by law, to obtain suitable identification from you and any others operating on the account before we can completely open your account.
Opening an account online:
If you're opening an account online we'll issue you with your BSB (484-799) and account number, and a temporary access code for Internet Banking. If you are a single applicant, we may be able to verify your identity online, saving yourself a trip to a branch or Australia Post. Please make sure you have a combination of the following before you start the application:
- Medicare card
- Drivers Licence
If you do not have the required ID, or are applying for a joint account, you can still apply online, however, you will need to visit your local branch or Australia Post to be identified before complete access to your account can be provided (e.g. withdrawals, card access).
Opening an account over the phone:
If you're opening an account over the phone we'll issue you with your BSB (484-799) and account number. You'll then need to visit your local branch to be identified before complete access to your account can be provided (e.g. withdrawals, card access).
Need more information on what identification you need to open a new account? Click here to find out about identification requirements, or call us on 13 11 75.