How do I process a 'Void transaction' on my EFTPOS terminal?

Simply follow these simple instructions:


  • Press Merchant menu button
  • Select 1 for transaction
  • Select 6 for Void
  • Type in your password
  • Press Enter
  • Select 1 for Last to Void the Last Transaction
  • Select 2 for Invoice to void a previous transaction within the same batch
  • Type in the Invoice number
  • Press Enter
  • Terminal will ask you to verify the Transaction to be Voided
  • Press the Enter button for yes or Clear button for no


The terminal will print you a merchant receipt indicating the VOIDED sale.
Do not disclose the password to any unauthorised people.
Note: Only Credit card transactions can be voided.