How do I Identify a Fake (Phishing) Website and/or email?

Suncorp Bank will never send you an email asking you to verify your details, reset your account or supply any personal details.
No Suncorp Bank email will contain active or clickable links.

When logging into Suncorp Bank’s Internet Banking, check that the web address or URL of the website looks valid.
Become familiar with our Internet Banking website and logon screen - the most obvious way to identify a fake website is to check the login page. We will only ever ask you to provide your Customer ID, password and token code.