How can I protect myself from identity theft?

You can protect yourself by ensuring your contact details are up to date and your mail is not going to an old address.

  • Secure your mailbox with a padlock and keep all your personal documents in a safe and secure place.
  • Report lost wallets, lost identification and lost bank cards. Suncorp Bank has a dedicated hotline for reporting lost or stolen banks cards 1800 775 020
  • Shred all documents with a quality shredder before throwing them in the bin. 
  • Notify Suncorp Bank if you notice any unusual transactions on your accounts.
  • If you receive mail from a financial institution you don’t bank with, advise them immediately.
  • Regularly check your credit history with