Fees and Charges

For further information on the fees and features of the Suncorp Clear Options credit cards please view the Cards Comparison Table.

If you would like more information about any of the Suncorp Clear Options credit cards, please contact us on: 13 11 75.

Annual Fees

We will charge your annual primary cardholder fee to your account on first use of your account, including when you activate your card, and then on each anniversary of the date your account was approved.


Primary Account holder fee:

  • Suncorp Clear Options Platinum $169
  • Suncorp Clear Options Gold $120
  • Suncorp Clear Options Standard $55
  • Suncorp Clear Options Business $45


Supplementary Account holder fee:

  • Suncorp Clear Options Platinum $0
  • Suncorp Clear Options Gold $0
  • Suncorp Clear Options Standard $0
  • Suncorp Clear Options Business $45

Cash Advance Fee - Domestic

3.50% of the Transaction amount for each Cash Advance withdrawal within Australia, with a minimum charge of $3.50 per Transaction.

Cash Advance Fee - International

1.50% of Transaction amount (after conversion to Australian Dollars) for a Cash Advance outside of Australia.

You can withdraw up to $1000 cash per day from your Suncorp Clear Options Credit Card. Other than the Cash advance fee above, there are no additional fees for using Suncorp ATMs*.

Use of ATMs not owned by Suncorp Bank may result in an ATM direct charge. International cash withdrawals will be subject to the foreign currency exchange fee.

All you need is your ATM PIN to access your account. If you do not know your PIN, please call us on 13 11 75 to arrange a new PIN to be sent to you.

* subject to regulatory approval

International Transaction Fee

You will be charged an international transaction fee of 3.4% on the Australian Dollar (AUD) conversion of any transaction made in a foreign currency; or any transaction made with an overseas merchant in Australian Dollars, of which a 1% service and assessment fee is payable by Citigroup to Visa.

Suncorp Clear Options Credit Cards are accepted worldwide at over 22 million locations and are an invaluable tool for travellers. When you use your card overseas, a foreign currency exchange fee is charged on all retail and cash transactions that are converted into Australian dollars.

On your statement, you will see overseas transactions converted to the Australian dollar value and including the fees as one single transaction.

Dishonour Fee

You will be charged a $15 dishonour fee each time a cheque or Easi-Pay payment is dishonoured. The fee will be debited to your account at the time of dishonour. Interest will also be charged on any outstanding amounts.

Please monitor your accounts and ensure that there are sufficient funds prior to a scheduled automatic payment or the drawing of a cheque.

Late Fee

You will be charged $10 if your Payment Due is not paid by the Payment Due Date and $10 every 7 days thereafter until the Payment Due is made. This fee can easily be avoided by ensuring that you pay your Suncorp Clear Options Credit Card minimum due on or before the due date. This information can be found on your monthly statement. 

To assist you with timely payments, we have a facility called AutoPay that will automatically pay your monthly credit card bill from your nominated bank account. For more information and to apply for AutoPay, please call us on 13 11 75 or sign on to your online banking account.

Overlimit Fee

$40 per statement period when your credit limit is exceeded, debited to your account on the date your credit limit is exceeded and on each statement date in subsequent statement periods if your account remains overlimit. Overlimit fee applies to accounts activated prior to 1 July 2012.

Information Request and Statement Copies

We will send you a monthly statement if you have used your card or maintained a balance during the previous month. If you do require an additional copy of your statement or request other information, you will be charged $14 per statement or request.

You can also access your statements for free anytime online. Simply log on to your internet banking account at suncorp.com.au to view your online statement.


Citigroup is the credit provider and issuer of Suncorp Clear Options Credit Cards. Suncorp Bank promotes and distributes Suncorp Clear Options Credit Cards on Citigroup's behalf under an agreement with Citigroup. Suncorp Bank will not guarantee or otherwise support Citigroup's obligations under the contracts or agreements connected with the Credit Cards (other than those relating to Suncorp Bank internet banking and telephone banking).