Contact Us

Commonly sought-after phone numbers:

Calling from overseas: +617 3362 1712
Lost or Stolen Cards: 1800 775 020‚Äč

Cash Passport 24/7 assistance 

Contact Suncorp Bank

Please select your enquiry type from the options below

 

General Banking

Note that we can't answer questions regarding your accounts or personal details via email. If you wish to discuss your accounts, call us so we can identify you. Alternatively, you can send a secure message via Internet Banking.

You can call us 24/7 on 13 11 75. 

Times listed below are AEST. 

 

Personal Banking

 

 

 

For everything relating to:

  • Everyday Banking
  • Savings
  • Term Deposits
  • Home Loans
  • Personal Loans
  • Credit Cards
  • Internet Banking
  • Personal Superannuation
  • Financial Planning
  • Investing

24 hours Mon-Sun: 13 11 75

For Specialist Help:

  • Internet Banking 0630hrs-1900hrs Mon-Fri
  • Personal Loans 0830hrs-1800hrs Mon-Fri
  • Credit Cards 0830hrs - 1800hrs Mon-Fri
  • Credit Card Service 24hrs Mon-Sun
  • Home Loans 0830hrs-2000hrs Mon-Fri
  • Home Loans Service 0800hrs-1800hrs Mon-Fri

 

Suncorp Bank
PO Box 1453
Brisbane QLD 4001

Online Enquiry

Business Banking

 

 

 

24 hours: 13 11 75

For Specialist Help:

  • Business Banking Service 0800hrs-1730hrs, Mon-Fri
  • Merchant Services 0800hrs-1730hrs, Mon-Fri
  • Business Banking Sales 0800hrs-2000hrs, Mon-Fri

 

Suncorp Bank
PO Box 1453
Brisbane QLD 4001

Online Enquiry

Specialist Contacts
 

Customer Relations

 

 

 

  • Compliments, Complaints, Problem Resolution
  • 1800 689 762
Customer Relations Unit 
Suncorp-Metway Ltd
IPC - RE058
Reply Paid 1453
Brisbane Q 4001

Email Customer Relations

Share Trading

 

 

 

  • Trading Room
    & General Enquiries
    (8am to 7pm M-F)
  • Trading Room Fax
  • 1300 156 299

 

  • (+61) 02 8915 9484
Suncorp Share Trade
GPO Box 4490,
Sydney NSW 2001

Email Us

Margin Lending

 

 

 

  • Existing Customers
  • New Customers
  • Margin Lending Fax
  • 1800 805 972
  • 1800 115 211
  • 1300 305 499
Suncorp Margin Lending
PO Box R1877
Royal Exchange
NSW 1225

Email Us

International Trade Finance

 

 

 

  • International Trade Finance
  • 1300 785 566

Suncorp

International Trade Finance

Specialist Sales Support

GPO Box 1453

Brisbane QLD 4001

Email Us