BPAY® is an online bill paying service that allows you to easily pay your bills via Internet Banking, Mobile Banking and Telephone Banking.

  • Pay bills for over 17,000 companies
  • Free to BPAY from personal accounts
  • You can BPAY from Suncorp Mobile Banking too


Pay a Bill

How to pay a bill in Suncorp Internet Banking using BPAY

  1. You'll need to be a registered Internet Banking customer to use BPAY.
  2. Check your bill to see if you can pay it via BPAY. It should have a section that looks similar to this:

  1. Logon to Internet Banking.
  2. Go to BPAY® - Pay Bills and simply follow the steps

Donating to a charity via BPAY

When paying a bill via BPAY, you can roundup your bill to the nearest dollar and donate the difference to one of our charities.

At Suncorp Bank, we are committed to supporting the community and actively engage our customers and staff in helping charities to raise much needed funds.

Our BPAY donation initiative allows you to make donations to a selection of charities supported by Suncorp.

If you have a bill that has a decimal amount such as $92.70, when you complete a BPAY within Internet Banking, you can round your bill up to $93.00 and donate the 30 cents to a nominated charity. Roundup donations over $2 are tax deductible.

Suncorp Bank is currently supporting the following charities using BPAY donation:


Heart Foundation

The Heart Foundation saves lives and improves health through funding world-class cardiovascular research, guidelines for health professionals, informing the public and assisting people with cardiovascular disease.

As a charity, the Heart Foundation relies on donations and gifts to continue its lifesaving research and health education work.

Visit the Heart Foundation website


Right now there are over 7,500 young Australians with high care needs living in aged care simply because there are very few alternatives. A further 700,000 are being cared for at home by family and friends, often with limited support.

Youngcare is committed to driving change and creating real choices in care and housing for young Australians and their families. Youngcare is working to achieve this through the Youngcare Connect information service, the At Home Care Grants program, building permanent accommodation solutions, and undertaking research to better understand the requirements of young people with high care needs.

Visit the Youngcare website


ReachOut.com by Inspire Foundation

The Inspire Foundation is the organisation behind the leading youth mental health service ReachOut.com. Set up to give young people somewhere to turn when they're going through a tough time, this anonymous service provides a vital lifeline for young people in need of help.

Young people's mental health is one of the biggest challenges of our time. Estimates suggest that one in four young Australians lives with a mental illness. Tragically, around 70% of these people will never get the help they need.

Visit the Inspire Foundation website


Taxes and Processing Times

Tax payments

If you need to make a payment to the ATO, follow the process as above but click 'Make a Tax Payment' from the BPAY - Pay Bills screen. Just enter your EFT code from your ATO documents and follow the rest of the steps.


BPAY processing times

Cutoff times for BPAY payments in Internet & Telephone Banking is 6pm EST on business days. BPAY payments that are submitted after this time won't be processed until the following business day. BPAY payments may take 1-3 days to process.

If you want a payment to arrive at a biller on a particular date, we recommend you set the payment date in Internet Banking 2-3 days before the due date on your bill.


For more information, click the help icon in Internet Banking for more detailed instructions, or go to http://www.bpay.com.au.

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