ATMs

Through the combined networks of Suncorp Bank and Bendigo Bank, you’ll be able to use 2,000 ATMs across Australia, without incurring a direct charge fee - so you can access your money in more places than ever before.

Big on ATMs. Small on acting big.

With the capability of a big bank and the personal touch of a small one, Suncorp Bank gives you the best of both worlds. That’s why when you asked for better ATM access, we delivered. It’s just another example of how we listen to what’s important to you.

Where is my nearest ATM?

To find your nearest ATM’, use our Branch and ATM locator. Locations and maps will be displayed to assist you.

Want to search on your mobile?

You can either download our apps for iPhone or Android to find your nearest ATM whilst on the go or go to m.suncorpbank.com.au.

 ATM Security Tips

ATM Tampering has become an increased method of Fraud. Here you will find information and tips to follow when using ATMs.

 

What is ATM Card Skimming?

  • ATM card skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card. The data is then transmitted wirelessly to criminals waiting nearby.
  • The devices are attached over the top of an ATM’s card reader slot.
  • PIN capturing is attaching a camera in a certain position on the ATM in order to capture the user’s PIN.
  • ATM card skimming can also be done at EFTPOS terminals in shops. Staff can swipe your card through a fake terminal before the real one to capture your details.
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  • How to identify an ATM skimming device
  • Pay attention to all of the touch and action points on the ATM. (i.e. keypad, card reader slot, lighting diffusers and ATM keypad area)
  • Inspect the front of the ATM for unusual or non-standard appearances around the card slot reader such as scratches, marks, adhesive and tape residue that could indicate that the ATM has been tampered with.
  • When shopping and paying via EFTPOS, keep an eye on your card at all times.

 

Examples of Tampered ATMs

ATM skimming devices can often be very hard to detect. The below example shows a machine with and without a skimming device attached. Common things to spot are a non-flashing light on the card slot and sticky residue around the card slot.

Non-tampered ATM Tampered ATM
non tampered ATM example tampered ATM example

 

ATM Security Tips

  • If you do not feel safe using an ATM or think that it has been tampered with, do not use it.
  • Be aware of your surroundings when using an ATM. Do not use or approach an ATM if there are people nearby that make you feel threatened. Be suspicious of an ATM if it has a physical sign on it advising you to use another ATM.
  • Do not approach any suspicious people hanging around the ATM under any circumstances.
  • Do not allow anyone to observe you entering your PIN into an ATM. You should cover the keypad with your hands whilst you enter your PIN, even if you believe you are not being watched.
  • If an ATM does not return your card or does not issue your money stay near the ATM and contact us on 13 11 75 (+61 7 3362 1222 internationally) immediately.